Site is not working after update Helix - Forum | JoomShaper
Staff replied Helix Framework

Site is not working after update Helix

Asked by Ageethe Groenendaal 5 years ago Last activity 5 years ago

Hello,

I updated the Helix, but now my website is not working. No images, off canvas menu is not visible. As the top bar, logo and more... wat did I do wrong? Please help, see
https://dutchartist.pixelpolly.com/nl/

6 replies

Oldest first Newest first Most helpful
Toufiq Senior Staff
5 years ago

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue and get back to you soon.

-Thanks

Ageethe Groenendaal Asked this
5 years ago

I hope you can see the problem.

Bob
5 years ago

The menu for the blog is acting up guys, no down arrows and this seems to be only related with joomla articles (other pages from page builder seems to be working for me). Other browsers like firefox en edge has the same issue.

Social links for the articles doesn't show any image, also not after clearing the browser cache and joomla cache. Other browsers like firefox en edge has the same issue.

For the blog, i had to click all options in the template settings for; blog list image, leading article image, blog details image for example to medium as those weren't checked. i don't use the helixultimate template feature for images/video's within joomla articles, joomla article tab pictures and links seems to be working fine for me.

Off canvas was fixed for me
https://www.joomshaper.com/forum/question/5780

Toufiq Senior Staff
5 years ago

Administrator access does not work

Ageethe Groenendaal Asked this
5 years ago · edited

O sorry, I like to go back and install the Helix 1.1.4. Is this possible using the extensioninstaller? Without problems?

Then i will go into it again next week.

Toufiq Senior Staff
5 years ago

We are almost the door to release hotfix. Wait for the next update. Thanks

Log in to reply.