Not a question but an update - Please read - Forum | JoomShaper
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Not a question but an update - Please read

Asked by Ahmed Balfaqih 5 years ago Last activity 5 years ago

I have reported in previous posts here that after updating to the latest version of Helix Ultimate, many things broke. Here are some of them:

  • One of them is that third part components were not showing,
  • My google maps do not show
  • my animated text add on does not show
  • more importantly, I was using Easy Slider compnent from another vendor. I used it as a module at the Titl position in evey page (more than 50 pages). That did not show at all.
  • The Joomla Module add on does not work. even on SP Pagebuilder.

Well, now everything is working. And this is what I did.

Edit the template, go the the advance tab and then TURN OFF THE COMPRESSION (See image below) and Save and clear your cache, and all the above worked nicely.
https://www.dropbox.com/s/6cdvn38lneqj6jr/template%20advance.png?dl=0

3 replies

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Allen
5 years ago

Glad that worked for you!

I raced to see if your magic would work on my site, but all compression is already off. Dang.

Where am I at now?

  1. My Events Builder registration and checkout component in the component position does not work. 50% o my business is shut down.
  2. I finally got my off-canvas menu to show, but it doesn't work. 65% of my visitors can't use my site.
  3. My Joomshack forms and creative contact forms don't work. Nobody can use our forms to ask for quotes or get tech support.
  4. My JoomLMS LMS has encountered whacky conflicts, even though it runs under its own template. I am guessing the new Helix plugin is f'ing things up on non-Helix pages too.
  5. My floating side "Ask a question forms" no longer expand to present the form. More customers lost.
  6. I can't revert to 1.1.4 since doing so only downs my site.

At least I got my desktop menu to work by figuring out enabling FontAwesome. Woo hoo.

Thank God my Virtuemart still works as it runs under an old Yootheme template. Thank God my LMS still serves courses okay under it's owne template. Otherwise I would need to blow on the backup from 3 days ago and re-build all sales and new accounts. LMS course and scores progress would be lost forever.

I thought waiting for 2.0.1 was clever so I could avoid the early problems of a new release. I guess I should have waited for 2.1.26 to come.

Releasing this update version is shameful. IMHO.

Mehtaz Afsana Borsha Staff
5 years ago

HI Ahmed Balfaqih

Thanks for sharing these solutions. I hope your suggestions will help so many users.

Thanks again for being with us.

-Regards

Anne Staff
5 years ago

Hello Ahmed Balfaqih,

Thanks for sharing your issues and sollutions. Our developer team is working to fix the issuses which are occuring because of updates.

-Regards

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