form builder - Forum | JoomShaper
Solved Extensions

form builder

Asked by LEROY 4 years ago Last activity 4 years ago

Hello,
I have a problem (I think just a setting problem) with Form Builder.
The emails arrive in the 'Recipient email' field in the designed box.
I'm the webmaster who manages my client's site - so I have my email address in the joomla settings

My problem: when my client receives this email in her mailbox, she presses 'reply' and then her reply is sent to my address (the one in the joomla parameter) and not to the person who asked her question on the contact page ({email} - {first-name}

How do I do this?

I do not want to enter the mailbox of my client in the joomla settings (system page / configuration / server tab)
thank you for your help!

Accepted answer

Marked as the solution
Toufiq Senior Staff
4 years ago

Please check the screenshot. No issue found my end.

7 more replies

Oldest first Newest first Most helpful
LEROY Asked this
4 years ago

Hello Toufiq
Yes, "recipient email" is where the email should arrive and in "from email", I can't write "the email of the sender of the email".

So if my client does 'reply to', it is the technical joomla address that will be used and not the email address of the sender of the email.

How do I do this?

Toufiq Senior Staff
4 years ago

Can you give me your site administrator access to check the issue? Thanks

LEROY Asked this
4 years ago

Thank's

Colin Sturgeon
4 years ago

Hi Leroy, did you get this resolved?
Need to adjust formbuilder to do the same as you've requested.

Many thanks
Colin

Toufiq Senior Staff
4 years ago

@Colin Sturgeon If you have issue then create a new forum post. Thanks

Log in to reply.