Installation Problems - Troubleshooting | Live Sports - Documentation | JoomShaper

Live Sports

Updated Last: 01 September 2022

Installation Problems - Troubleshooting

Because Quickstart includes Joomla 4.x core, demo content, template, and additional extensions it requests correct PHP settings. If during QuickStart installation you have a never-ending installation or it stuck/freezes on creating tables. You need to compare your PHP setting with Technical Requirements (read the section before).

You can avoid this problem by:

  • upgrading used PHP version (to PHP 7.4 or PHP 8.0), and
  • increasing the maximum execution time for PHP to 600 or 800 (better!).

 max_execution_time =  600 

You can make this change inside php.ini or inside the .htaccess file. Make sure to restart your web server for the changes to take effect.
Go back to your System Information and check if your values have changed. If not, please contact your hosting company for assistance in editing these values.

Note! If you don't know how to change PHP settings - please contact your hosting support. They should help you. Sometimes information on how to change PHP values is included in your hosting website's Help/FAQ section.


If the above steps will not help - please make small customization:

QuickStart Installer customization

  1. Open in your text editor the following files:
    installation\sql\mysql\joomla.sql
    and
    installation\sql\mysql\sample_data.sql\
  2. Find all instances of ENGINE=InnoDB and change/replace to ENGINE=MyIsam
  3. Now return to your installation procedure one step back and try again.
  4. Use MySQL in choose field not MySQLi if you still have problems with the database step.

* Once the install has been completed go back and change it back to a value no more than 60.
** MyISAM is more supported and compatible with Joomla! in a localhost environment