Hi there!

Sorry for your issue.

The link you have given is not accessible. Woulld you please check and give us a working link to check? Is there any error appears?

Best Regards

You can copy paste the link to the address bar of the browser. It will work . The link contains a screenshot of the errors when opening frontend editor.

https://www.dropbox.com/s/04wzbijbt5s9vco/%D0%A1%D0%BA%D1%80%D0%B8%D0%BD%D1%88%D0%BE%D1%82%202021-12-24%2018.33.56.png?dl=0

Thanks for the hint.

Are you using cloudeflare or anything similar, please?

Hi, can anyone tell me how to fix this?

http://j4.kanrenkai.ru/frontend_editor.png

Hi. The first thing that need to do is to disable any compression and caching during the site editing. And only after that you can try to determine the reasons. Compression and caching should be configured only after the end of development.

Also, I see that the extention is installed on your site, which was not properly designed, as it adds the scripts of Bootstrap components to all pages.

I do not know whether it is a reason, but in any case it is not correct and can cause conflicts. This module is not needed, because in Helix Ultimate based templates all bootstrap bundle on board. And it is enough just use HTML code from bootstrap examples to get it work. Loading additional scripts is not required and it lowers the page speed on your site.

Thanks a lot, Pavel. Indeed, the gzip was turned off, but compression was turned on in the template settings. The issue is resolved!

Рад что удалось решить проблему

hi, I had the same problem as you after the update, in fact I had also opened a post on the forum. While loading it took minutes to open the page. after a few attempts it started to work properly on its own. strange behavior

i have the same problem + After Update Frontent Editor and interactions doesn´t work anymore

has anyone a solution? can i deinstall the pagebuilder and reinstall the version 3.8.1 ? May be some one from the stuff can put the 3.8.1 version to download

"Copmpress javascript files" must be turn of at the time of development. Check it in the template settings

thanks, but that's already switched off for me

okay the mistake was due to the user, i.e. me, i still had the jch optimizer on

thanks, but that's already switched off for me

Then it may be a conflict with third-party extensions. Turn OFF each other and check

you are rigth Pavel, thanks