Updating Problems - Question | JoomShaper
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Updating Problems

R

Raphael

SP Page Builder 3 years ago

Hi,

I want to update SP Page Builder from 3.4.x to the latest one (3.8.2). The udpate failed cause of several db errors, but joomla updated the installed version number. The attached image is from the third update try.

https://i.postimg.cc/MHppz0WM/image.png

I got always different db errer (missing columns, duplicated columns, ...)

Joomla is on v. 3.10.4 and I'm currenty updating all extensions to migrate joomla on version 4.

Kind regards

Raphael Kraus

0
3 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 3 years ago #50107

Hi there!

Sorry for your issue.

Would you please have a look into the following FAQ?

https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3/faq-problems-solutions#install-error-sql-duplicate-column-name

Best Regards

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R
Raphael
Accepted Answer
3 years ago #50128

Oh no, I don't want to re-install SP Page Builder. I got so many pages and I have to export all of them separately.

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 3 years ago #50180

Uninstalling will not cause any issues with your SP Page Builder pages, as per my knowledge. It may affect your SP Page Builder modules if you used any.

However, keeping a full site backup will let you recover anytime.

Best Regards

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