Cannot Access SPB Anymore
Arthur
Using J4, Updated SPB to v3.8.2. Sudenly SPB stopped working. when I try to edit page it seems like it opens up in some DEMO mode asking for purchasing PRO etc. Also in the GLOBAL SETTINGS I see no OPTIONS which I think would hold the license key.
OBVIOUSLY YOU NOT TESTING YOU PRODUCT BEFORE RELEASE ! THAT IS REALLY BAD YOU TREAT USERS AS TESTERS !
Finally restored to v3.8.1 and it works OK.
THE IS REALLY BAD PRACTIVE TO RELEASE UPDATES WITHOUT TESTING !
Pavel
Accepted AnswerHi Arthur. I did not come across any problems when updating. Also, no one mentions such problems here on the forum. Therefore, it looks like a local problem with your site or your user error. You must determine the reason for this, carefully repeating all the steps. Check the update server - whether it is configured on the Pro version or on the Light version. Try updating manually.
Rashida Rahman
Accepted AnswerHello Arthur,
Sorry for your experience.
As Pavel said, Please download the Pro version from the following link and install it over there:
https://www.joomshaper.com/downloads/extension/sp-page-builder-pro
Hope this will help you!
Best Regards
Arthur
Accepted AnswerThank you for replying, at least I was able to reinstall previous version of SPB, then everything went back to normal, so it wasn't as bad as I thought. I just have run the update through Joomla UI, so perhaps there is a problem there. Please note I use J4 (not J3). I understand it can be just a local problem.
OK, I will try to do manual update. Today I just sawa message aboue newer version so I am not sure which version is the most recent ?
If I do not report back here that means it works OK.