Error: 0 Class 'HelixUltimate\Framework\Platform\Helper' Not Found - Question | JoomShaper
Black Friday sale is live with flat 50% OFF. Sale ends soon! Grab your deal now!
Back to the questions

Error: 0 Class 'HelixUltimate\Framework\Platform\Helper' Not Found

J

JoomSon

Template 3 years ago

Hi, I updated the HelixUltimate template and cannot access the settings anymore, I receive the following error:

An error has occurred. 0 Class 'HelixUltimate\Framework\Platform\Helper' not found

Please assist, thanky you

0
Website
https://ixoxo.co.za
1 Answers
Order by
Oldest Newest Votes
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #52133

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

Note: If you use PHP 8, Please downgrade PHP 8 to 7.4

-Thanks

0