If I set Helix Ultimate 2 as the default template, this error also shows at the front end for visitors and the website doesn't load.

Chris

Hi,

Any suggestions anyone?

Thanks,

Chris

Hello Chris

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

All added in, thanks!

Chris

Please allow location: Bangladesh (country) to check the site.

Hi Ofi,

That should be OK now.

Kind regards,

Chris

Hi Ofi,

Did you manage to take a look at this one?

Thanks,

Chris

Apology for the delay. I have been investigating the issue. I have taken a site backup and checked on my localhost. This issue is gone when I uninstalled wt_kempt_pro template. Please check it on your site. Also, I think you should increase allowed memory size in php.ini.

Interesting, thank you, I may need to do the same - did you manage to note is the styling of the website pages remained after deleting Kempt and making Helix the default?

Chris

You are welcome 😊

It looks the same. I have checked with Protostar.

Hi Ofi,

Your fix does not work on my website - I tried it and still get the same error as I listed in my first post.

I uninstalled the WT Kempt template and checked no other WT plugins were left.

Can you help further?

Thanks,

Chris

Any thoughts please?

I am not sure about it. Please check on localhost or other hosting provider if possible.

Hello Christian Haselsberger

Please post a new question regarding your issue. We will check and help you. Also, remove credentials from this post. It is visible to the post owner.

Best regards