Formbuilder - Mails are Not Send - Question | JoomShaper
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Formbuilder - Mails are Not Send

rb

rb

SP Page Builder 3 years ago

Hi!

Sending test-emails from joomla 4.0.5 (with PHP 8.0, this version is necessary) in "system" works fine, but formbuilder in PB does not send emails. I read all the tipps from further posts, and I try since 4 hours to send and I did everything:

  • I rebuilt the e-mail header
  • Sender and recipient are different
  • All mail addresses are available and work. After pressing the send-button the form forwards to the defined page, but no mails are received.

with the defined mailaddresses, any contact form works with the formbuilders of joomlashine and with breezingforms but not with Joomshaper.

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5 Answers
rb
rb
Accepted Answer
3 years ago #57420

Hi! I already wrote, that I have PHP 7.4 installed. So there is no downgrade necessary. I also sent you in my 1st message the admin-account to the website. So, why do you ask again for it?

I meanwhile solved the problem by myself.

Thank you!

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #52142

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the correct Joomla administrator access to check the issue? I will check & get back to you soon. 

Note: Please downgrade your PHP version 8 to 7.4

-Thanks

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #57472

Glad to know that your problem solved. Will you please share the solution? Your solution will helpful for others. Thanks

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rb
rb
Accepted Answer
3 years ago #57631

Do NOT select "PHP-Mail" in the Global Configuration Setting.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #57675

Thanks a lot 😍

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