Since my web master updated me to v 3.83 cannot use backend but front is fine, backend is frozen, cannot build anything in Joomla or Pagebuilder, and both of the joomla and page builder are the same shade of blue. Help please
Awaiting an answer
SP Page Builder
3.83 update issues
Asked by Howard Drury
4 years ago
Last activity 4 years ago
9 replies
Paul Frankowski Senior Staff
4 years ago
· edited
Hi,
can you unlock Poland IP in RSfirewall.
and share password access to login RSfirewall.
We are not Russian hackers ;p
Paul Frankowski Senior Staff
4 years ago
· edited
Thanks, but you forgot about this :(
Paul Frankowski Senior Staff
In case of ...
joe
I bet the passwords are all the same?
Howard Drury Asked this
Below is log on as requested
Paul Frankowski Senior Staff
@Joe
I bet the passwords are all the same?
yes, it would be simple, but i checked and it doesn't work. Besides, it's not safe.
@Howard
Thanks, but "The password you have entered is not correct." :( :(
and RSfirewall locked me after 2nd try.
Howard Drury Asked this
I have attached more information about the blue boxes in Joomla where i cannot save the content of my work
Paul Frankowski Senior Staff
4 years ago
· edited
Thanks, now I was able to login.
As 1st step I changed settings in J2Store Options that often makes some problems in editors.
As 2nd step: I tested Pages from SPPB I could open serveral of them. Back-end editor.
As 3th step: I tested Articles also no problems.
As 4 step: I updated JCE editor, but it's was task beyond typical support.
as 5 step: I also tested front-end SPPB editor, all works.
So I can guess, that now after step 1 - all is correct. PHP 7.4 is OK it can stay for now.
Evidence
Howard Drury Asked this
Very much appreciate your efforts, had noticed sometimes people critical of support, but you have proved them wrong. Five stars.
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