3.83 Update Issues - Question | JoomShaper

3.83 Update Issues

Howard Drury

Howard Drury

SP Page Builder 4 days ago

Since my web master updated me to v 3.83 cannot use backend but front is fine, backend is frozen, cannot build anything in Joomla or Pagebuilder, and both of the joomla and page builder are the same shade of blue. Help please

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8 Answers
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 4 days ago

Hi,

can you unlock Poland IP in RSfirewall. and share password access to login RSfirewall.

We are not Russian hackers ;p

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 days ago

Thanks, but you forgot about this :(

foto_7603_2022.png

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 days ago

In case of ...

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J
joe
Accepted Answer
3 days ago

I bet the passwords are all the same?

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Howard Drury
Howard Drury
Accepted Answer
2 days ago

Below is log on as requested

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 days ago

@Joe

I bet the passwords are all the same?

yes, it would be simple, but i checked and it doesn't work. Besides, it's not safe.


@Howard

Thanks, but "The password you have entered is not correct." :( :( and RSfirewall locked me after 2nd try.

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Howard Drury
Howard Drury
Accepted Answer
7 hours ago

I have attached more information about the blue boxes in Joomla where i cannot save the content of my work

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 4 hours ago

Thanks, now I was able to login. As 1st step I changed settings in J2Store Options that often makes some problems in editors.

As 2nd step: I tested Pages from SPPB I could open serveral of them. Back-end editor.

As 3th step: I tested Articles also no problems.

As 4 step: I updated JCE editor, but it's was task beyond typical support.

as 5 step: I also tested front-end SPPB editor, all works.

So I can guess, that now after step 1 - all is correct. PHP 7.4 is OK it can stay for now.

Evidence foto_7624_2022.png

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