Joomla 5.0.0 Update Issues - Question | JoomShaper

Joomla 5.0.0 Update Issues

KP

Kunnle Peter

Template 2 years ago

Hi,

I have updated Joomla to 5.0.0. I have also updated SP Page Builder to 5.1.6.

After that I can not access the following: Templates - Site Template Styles - savor Default HU (this is my default home page). It is the same for the default home page for English.

When I want to open it (clicking the big green button that name is "Template Options") an error page comes up.

See here: https://drive.google.com/file/d/1sFyQnrRcKvZCTkNAgXT4jr3oOEhD_WVj/view?usp=sharing

Could you please support me here?

Many thanks, P

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6 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 years ago #136196

Hi there!

Thanks for contacting us.

Helix Ultimate v2.0.16, Kreativa and SP Page Builder 5.1.6 are compatible with Joomla 5 for now. Savor template is not compatible with Joomla 5 yet. We are working on it and will release updates for our other products gradually.

We usually release blog posts, so you may know from there as well: https://www.joomshaper.com/blog/helix-ultimate-sp-page-builder-joomla-5

Best Regards

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KP
Kunnle Peter
Accepted Answer
2 years ago #136198

Hi Rashida, I see now. What do you think is the best approach to downgrade 5.0 Joomla to latest versions until then?

Thanks, P

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KP
Kunnle Peter
Accepted Answer
2 years ago #136212

I can see that you have adjusted the savor template quickly, I can acceess now after updateding the extension that popped up. Thank you! :)

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KP
Kunnle Peter
Accepted Answer
2 years ago #136215

Do you think that this issue cased the header to look like this?

https://drive.google.com/file/d/1YJJr8SeP08LndJXn4RJ56UiQutsAC5ql/view?usp=sharing Here you can see that the Restaurants do not have the arrow anymore. It had an arrow to show two other pages.

Appreceate the help!

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 years ago #136216

Hi Peter,

I didn't do anything recently with the savor template though. But glad that your issue has been solved now:)

However, you may check the following documentation for your arrow icon missing issue:

https://www.joomshaper.com/documentation/helix-framework/troubleshooting-faq#megamenu-without-arrow-icon-after-helix-ultimate-update

It should help!

Best Regards

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KP
Kunnle Peter
Accepted Answer
2 years ago #136222

Thank you, many answers were there but Unfortunatelly it did not help. Still have the issue. If you have any information coming up regarding the topic pls share with me:)

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