Hello

Thank you for your query.

If you cannot upload the website logo nor favicon file inside Helix Ultimate, even it's a very small (light) file, in that case please change PHP settings inside cPanel:

1. in cPanel - MultiPHP INI Editor
2. Memory_limit and set 256M or 512M (recommended) -- then it will be fixed. Probably you have "-1" (no-limit) and that's why have an upload problem.

https://www.joomshaper.com/documentation/helix-framework/helix-ultimate-2/troubleshooting-faq#com-sppagebuilder-media-manager-media-total-size-exceeds

Thanks Ariba, but, exceptionally, this site is hosted by IONOS, and there is not such parameters available. I could upload the logo by FTP to place it, and there not this problem to upload images in articles or SPPB.