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Addon Contact Form: GDPR problem

Asked by Bertil Braun 4 years ago Last activity 4 years ago

Hello, I have a small GDPR problem that can become a bigger problem in Germany:

I use the add-on "Contact Form". I have two questions about this:

  1. in Germany and Europe it is now forbidden to transmit the IP address in the contact form. However, after sending, I can read the IP address in the email message. Is there a possibility to change this? Maybe via override? Is there a tutorial for this?

  2. are the basic parameters of the Joomla configuration taken during the transmission, because I would like to transmit the email GDPR compliant encrypted? I would then use SMTP with password.

Thank you and many greetings :)
Bertil

4 replies

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Paul Frankowski Senior Staff
4 years ago · edited

Hi,

Yes, German webmasters have a lot's of problems becuase of EU law.

  1. Yes, it's possible to cut it off from contact form OR you can use Form Builder addon instead of that doesn't have that IP info at all. But most people forget that IP is inside each mail header that we get every single day.
  2. Both addons should work with SMTP enabled in Joomla.
Bertil Braun Asked this
4 years ago

Hi Paul,

thanks for your help! Now everything is clear and I am ready to go with my website!
I'm really excited about your editor, it makes the work much easier and the support is also great.

Thanks a lot and greetings from Germany :)

Paul Frankowski Senior Staff
4 years ago

You're welcome.

Have fun.

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