All Page Elements Disappear When Changing Any Image (Educon Quickstart Pack) - Question | JoomShaper
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All Page Elements Disappear When Changing Any Image (Educon Quickstart Pack)

R

Renor

SP Page Builder 3 years ago

I installed Educon QUickstart Pack on a new domain (globalsparksacademy.com). I was doing text edits to the home page + new logo and all was going well (https://prnt.sc/26n206q), but as soon as I started changing images all the content of the home page disappeared (except for the template's top and bottom (https://prnt.sc/26n21co).

Anne from your team sent me the json file for that page so I could reinstall it, which I did and everything came back up. But as soon as I tried changing an image, the same issue came up: everything disappered. Then I tried other pages: same result.

What to do now?

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3 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 3 years ago #55306

Hi there!

Sorry for your issue.

Would you please give me your admin access in the hidden content box?

Best Regards

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R
Renor
Accepted Answer
3 years ago #55311

Access in Hidden Content. Tks for looking into it.

=====================

2/3/22 Anything new in this regard? Tks, Serge

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R
Renor
Accepted Answer
3 years ago #55508

Anything new in this regard? Tks, Serge

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