All page elements disappear when changing any image (Educon Quickstart Pack) - Forum | JoomShaper
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All page elements disappear when changing any image (Educon Quickstart Pack)

Asked by Renor 4 years ago Last activity 4 years ago

I installed Educon QUickstart Pack on a new domain (globalsparksacademy.com). I was doing text edits to the home page + new logo and all was going well (https://prnt.sc/26n206q), but as soon as I started changing images all the content of the home page disappeared (except for the template's top and bottom (https://prnt.sc/26n21co).

Anne from your team sent me the json file for that page so I could reinstall it, which I did and everything came back up.
But as soon as I tried changing an image, the same issue came up: everything disappered.
Then I tried other pages: same result.

What to do now?

3 replies

Rashida Rahman Staff

Hi there!

Sorry for your issue.

Would you please give me your admin access in the hidden content box?

Best Regards

Renor Asked this
4 years ago · edited

Access in Hidden Content.
Tks for looking into it.

=====================

2/3/22
Anything new in this regard?
Tks, Serge

Renor Asked this

Anything new in this regard?
Tks,
Serge

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