Image Addon : Changing image makes interface disappear !

Mehtaz Afsana Borsha Staff

3 years ago

Hi

Thanks for contcating us. Could you please give me a screenshot of your issue? I need to check.

-Regards.

TD

TOCHTERMANN DAMIEN Asked this

3 years ago

How to make a screenshot from something which disappear ??
Try changing the big image and you will see...

Mehtaz Afsana Borsha Staff

3 years ago

You can use this for uploading screenshot

https://chrome.google.com/webstore/detail/lightshot-screenshot-tool/mbniclmhobmnbdlbpiphghaielnnpgdp?hl=en

TD

TOCHTERMANN DAMIEN Asked this

3 years ago

I know how to do a screenshot... but cant take i picture from something not displayed !!!

Mehtaz Afsana Borsha Staff

3 years ago

Keep a backup and reinstall page builder.

TD

TOCHTERMANN DAMIEN Asked this

3 years ago

If i uninstall SPPB... i will lose the pages ? I re-uploaded the install pack from sppb , without success...

Mehtaz Afsana Borsha Staff

3 years ago

No need to uninstall the page builder. I said first keep a full site backup and then reinstall your page builder. You can follow this blog below:

https://www.joomshaper.com/blog/backup-and-restore-your-joomla-site-with-akeeba-backup

TD

TOCHTERMANN DAMIEN Asked this

3 years ago

i did , but no change.

Mehtaz Afsana Borsha Staff

3 years ago

I cant access your site

https://prnt.sc/Y79HPub95Pnm

TD

TOCHTERMANN DAMIEN Asked this

3 years ago

Sorry, i unlocked :)