Image Addon : Changing Image Makes Interface Disappear ! - Question | JoomShaper
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Image Addon : Changing Image Makes Interface Disappear !

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TOCHTERMANN DAMIEN

SP Page Builder 2 years ago

Hello

Please could you have a look on this website ? When i try changing the big image "2023", all interface disappear !! Thanks for quick fix.

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10 Answers
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #101085

Hi

Thanks for contcating us. Could you please give me a screenshot of your issue? I need to check.

-Regards.

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TOCHTERMANN DAMIEN
Accepted Answer
2 years ago #101088

How to make a screenshot from something which disappear ?? Try changing the big image and you will see...

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #101091
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TOCHTERMANN DAMIEN
Accepted Answer
2 years ago #101094

I know how to do a screenshot... but cant take i picture from something not displayed !!!

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #101100

Keep a backup and reinstall page builder.

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TOCHTERMANN DAMIEN
Accepted Answer
2 years ago #101107

If i uninstall SPPB... i will lose the pages ? I re-uploaded the install pack from sppb , without success...

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #101329

No need to uninstall the page builder. I said first keep a full site backup and then reinstall your page builder. You can follow this blog below:

https://www.joomshaper.com/blog/backup-and-restore-your-joomla-site-with-akeeba-backup

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TOCHTERMANN DAMIEN
Accepted Answer
2 years ago #101429

i did , but no change.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #101821

I cant access your site

https://prnt.sc/Y79HPub95Pnm

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TOCHTERMANN DAMIEN
Accepted Answer
2 years ago #101866

Sorry, i unlocked :)

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