Solved SP Page Builder

Issues after upgrade

Asked by Chris Hall 4 years ago Last activity 4 years ago

Hi, I've built a site using Joomla 4 / Helix Ultimate and SP Pagebuilder Lite and all was working well.

I purchased SPPB Pro to access some additional functions but after upgrading it's caused a few issues.

i image on front page has moved from right to left position.

ii a number of issues are now showing when using the web inspector in my browser, errors seem to be along the lines of

GET https://www.mysite.org9/cache/com_templates/templates/shaper_helixultimate/bb7607c9c44c12dd9b0a40c89c948eaa.js?292a21c271ff4668574332a88348320b net::ERR_ABORTED 403

iii Attempting to edit a page from the front of the website just generates a blank page with a spinning icon that never progresses.

Any thoughts?

Accepted answer

Marked as the solution

Paul Frankowski Senior Staff

4 years ago · edited

Yes, JS compression in Helix Ultimate must be OFF during using front-end editor (!) but back-end editor can still work.

About HTTP error: status code 403, media/vendor/awesomplete/css/awesomplete.css.map

it's Joomla core file, so it's not question for us this time.

About Lazy images message

You can in SPPB Options - disable Lazy Loading if this may help. You site display just few images on each page, so it's not needed option in your case.

5 more replies

Chris Hall Asked this

4 years ago · edited

Managed to sort some of it.

I can now edit the page from the front end, needed to turn off Compress Javascript Files in Helix Ultimate template.

The image issues still remain, have just noticed that the element background image is missing as well as the wrongly positioned image. Oddly, when I edit the page from the front end the images are present and in the correct position.

https://imgur.com/a/6JfuYO4

Top image is during edit, second is when editor closed.

The number of errors has now reduced to 2 similar errors in the web inspector.

Unchecked runtime.lastError: The message port closed before a response was received. https://www.mysite.org9/:1

Any ideas?

Paul Frankowski Senior Staff

4 years ago

Hi,

If I may....

the problem with color circle image it was caused by addon settings, you set -95% left margin.

#sppb-addon-wrapper-1629274504575 {
  position: relative;
  margin: 0px -95% 0px;
}

Just check image addon settings and remove this "crazy" value (!)

Chris Hall Asked this

4 years ago

Thanks Paul, just found that this very minute! Have reset it now.

Discovered that my update key disappeared and then discovered the offset at 95% and also that the background had reset to gradient. Strange but most things sorted now. Thanks.

Chris Hall Asked this

4 years ago

Thanks for your support Paul, appreciated.

Paul Frankowski Senior Staff

4 years ago

Make sure that you have SPPB PRO version installed, very rare but people get Lite after update.

You're welcome.

In the docs