Your last post is just 6 minutes older than your complaint here. The supporters really do a good job and will answer you. Please have a little patience.

And by the way: your posts will be answered:

https://www.joomshaper.com/forum/question/11311

This problem has no connection with my previous post. So I published it when I saw that I didn't find a solution, on a problem on which I already spent 1/2h yesterday. I always spend time on the problems I have on your templates or extensions, before posting a question. Also, I didn't say it was urgent. Anyway, in this case, I finally deleted my contacts and re-create them with exactly the same parameters. Surprise : the title background image is back. So, ticket quickly closed. Regards.

Hi

You should check your email address which is associated with the JoomShaper account. Please check there first and then let me know you are getting the same problem.

-Regards

Of course I already checked my email address used in my Joomshaper account, before I let you know this problem. I don't receive any notification of any answer of any of my posts.

Ok.

Could you please give me your email address so that I can inform our team about your issue?

See in hidden content.

One last question before asking my team did you check your forum notification from here?

https://prnt.sc/26w50su

https://www.joomshaper.com/forum

Yes, I can see these notifications ON the forum, but I have to connect on your site to check. I don't receive any email notofications.

Did you check this on your correct email address? I mean which is associated with JoomShaper.

Yes, of course.

9 months later : ??????????????????????