Cannot Edit or see Helix template options - Forum | JoomShaper
Solved Helix Framework

Cannot Edit or see Helix template options

Asked by Gary 4 years ago Last activity 4 years ago

Ok, so Ive gone through everything to try and do something as simple as edit header and footer or even access template options.

I see the template but do not see the button template options anywhere. I spoke with livechat and all anyone does is refer me to the online documents. Everything shown in your online documents is clear but i cannot for the life of me access the basic template options.

This is a clean install of Joomla 4 updated to latest version and the latest version of Helix Ultimate.

Accepted answer

Marked as the solution
Rashida Rahman Staff
4 years ago · edited

Hi there!

Thanks for your credentials.

I have logged in, and I can see your template options. Sample screenshots below!

Note: Path (Joomla 4): System > Site Templates Styles> Click on your current default template name then choose Template Options.

https://prnt.sc/26x4yvb

https://prnt.sc/26x51s2

https://prnt.sc/26x52gs

Hope this helps!

Best Regards

3 more replies

Oldest first Newest first Most helpful
Gary Asked this
4 years ago

Ok, so that now works but after todays update of helix template and helixframe work I can no longer install extentions??? I go to the extension manger and its just hung there as if its trying to upload something??

Rashida Rahman Staff
4 years ago

Hi,

I have tried to login, but for some reason the backend interface was broken for me!

Can I have a screenshot/screencast of your issue for better understanding?

Best Regards

Gary Asked this
4 years ago

Thats another issue as of today i see the same thing and have done nothing to my site in the last two days. I logged in, it said helix update avaialble, ran update and boom Been so frustrated i took two days off. So whatever the update did it screwed up the backend as it was fine before this.

Log in to reply.