Backend Or Frontend Page Builder Isn't Loading For One Page - Question | JoomShaper
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Backend Or Frontend Page Builder Isn't Loading For One Page

A

acimorelli

SP Page Builder 3 years ago

I was making edits to a new page and after saving and reviewing the changes, which look good on the front end, the backend now just has a blank page with no column, rows, addons, etc. I've updated the template Sharper_Helix 3 I've updated Joomla 3.10.6 Reinstalled Page Builder and still nothing.

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Website
https://baillie.com
6 Answers
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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #59277

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

Note: Is it possible to capture a screenshot of full the scenario?

-Thanks

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A
acimorelli
Accepted Answer
3 years ago #59631

I've sent admin access in the hidden content.

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A
acimorelli
Accepted Answer
3 years ago #59632

The page that is having difficulty is Home 2022

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #59677

Thanks for the access. But, I can't download a akeeba backup. Can you give me FTP access?

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A
acimorelli
Accepted Answer
3 years ago #61969

Here is our access= I have backups already so no need to use Akeeba.

Thanks!

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #62024

FTP access doesn't work for me. Thanks

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