Not Possible To Edit Text Block - Question | JoomShaper
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Not Possible To Edit Text Block

DW

De Wachter

SP Page Builder 3 years ago

Hi, After the last update of SP Pagebuilder Pro I can't edit any text block anymore.

Thx for the support.

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8 Answers
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #60197

I have good news for you, I installed you SPPB 3.8.5 and all is OK right now.

Please clean browser cache.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #60156

Hi W,

  1. Please check from two different browsers (it can be a cache issue)
  2. Change Text editor if you have JCE switch to TinyMCE for test as well
  3. If will not help, Can you share access to admin
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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #60157

With SPPB Pages all seems to be OK.

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DW
De Wachter
Accepted Answer
3 years ago #60158

Hi, I tested an other browser (Firefox) and set the editor to TinyMCE. Both without any result.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #60159

Tested Pages using:

  1. Chrome - OK
  2. Opera - OK
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DW
De Wachter
Accepted Answer
3 years ago #60163

I deep cleaned the cache of Safari and Firefox without any result. I even took another computer wich gave the same problem.

It seems that the problem occurs with SP Page Builder in articles. When I edit an SP Builder Page (like the homepage) I can edit a text block. Kind regards, Jan

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #60164

Opss, becuase I tested Pages only, not articles yet.

And indeed it doesn't work in Articles with SPPB integration enabled, big sorry

I already installed you older version by now 3.8.3, now all is as it was

Till Monday I will not get any fix :/

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DW
De Wachter
Accepted Answer
3 years ago #60200

Thanks for the support, All is working well!

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