Hi there,

Thanks for contacting us. Sorry for the inconvenience. I have checked your site using mobile device and it works fine.

-Thanks

I'm using an iphone 11 pro max and it does not work for the stiky header or the mobile menu. Tried my iphone 10 and it works.

What about the other issues??

If I enable url rewriting and rename the htaccess the backend is broken and scrambled. I have another site on another host and it works fine. Also, If i update to the latest version of pagebuilder the whole site on the frontend losses all formating and font styles. I reverted back to 3.8.3 and all is nomal on the frontend.

Tried update again, also now cant edit animated headers on pages and they hang if I try to edit them. All animated headers loose font style and formating .

I have checked with iphone 10s and 12. it works fine.

The menu now works. BUT the issue with the backend broken if i enable url rewriting is still a problem AND as stated if I upgrade to the latest version it breaks formating on animated headers, loses font style and renders the addon not accessable to edit.

please read the problems noted.

Can you share an screencast video about the full scenario?

I'd have to install the update again to do this in regards to breaking up formatting on animated headers. Makes me wonder if its not breaking something else as well.

As for the backend loosing its code or css. This happens when I enable URL rewritting and yes I rename the htaccess rightly.

This is a pure clean install of joomla 4 with helix ultimate framework including sample data. it's not an upgrade over an existing joomla 3 or other template. it used your installer and joomla was updated to the latest versions as well.

I have added animated heading home page and it works fine.

On my install or your install

upgrade the pager builder and then look at my animated headers

also, set the url rewriting and ill rename the htaccess file, then log out and see what the backend looks like

give me a second and ill do it, then check the following pages and you will see it, then try to edit the animated header and you will see it hangs and cant access the addon for the animated headers

just updated pagebuilder, now take a look, your header you added is not working :(

give me a sec, and ill change the url writing and then log out, but you wont be able to log back in the backend as its not broken

I also just noticed if i rename the htaccess file i cannot upload new extenstions or see the joomla directory for new extentions

Please check now. Maybe you have updated free version of page builder. Thanks

Thanks for that. I did the automatic install for the update so why did it install the free version?

Anyways that works and thanks.

Now the only thing not working is the url rewriting

Before update you need to click on update sites > rebuild

for url rewriting?

Watch the video.

https://drive.google.com/file/d/12sKI0gjwmYkU5_BToCeGdyAgkhGyUsXj/view

thank you for that. I was not aware of that.

but there is still the only problem now is if I activate URL rewriting it breaks the backend access even after renaming the htaccess file

Current issue is not releated our products. Please contact the Joomla forum. Thanks