My Page Suddenly Blank And Loading - Question | JoomShaper
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My Page Suddenly Blank And Loading

MS

Mohd Kamaruzaman Bin Shafie

SP Page Builder 3 years ago

suddenly my page blank and loading.

i try to restore previous database, still blank.

can you help me?

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5 Answers
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Ariba
Ariba
Accepted Answer
Support Agent 3 years ago #60629

Hello

Apologies for your inconvenience. Could you kindly share a bit more details of your issue, for a better understanding? If you could provide screenshots that would be very helpful.

0
MS
Mohd Kamaruzaman Bin Shafie
Accepted Answer
3 years ago #60633

when i access my portal suddenly page loading and blank.

but on admin, i can login

0
MS
Mohd Kamaruzaman Bin Shafie
Accepted Answer
3 years ago #60648

https://prnt.sc/ItNkLL7zFHp1

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MS
Mohd Kamaruzaman Bin Shafie
Accepted Answer
3 years ago #60651

ok done. already fix.

i just need to update helixultimate_template.

now can run properly.

case closed

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Ariba
Ariba
Accepted Answer
Support Agent 3 years ago #60676

Thank you for letting us know :)

Have a nice day!

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