Wrong Logo In Mobile Version After Upgrade To Joomla 4.0.6 - Question | JoomShaper
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Wrong Logo In Mobile Version After Upgrade To Joomla 4.0.6

JB

Juergen Baisch

Template 3 years ago

Hello, I have made an upgrade for Joomla from 3.10.5 to v 4.0.6. It thought better than I suspected. The productive site Joomla 3.10.5 is still https://water-for-africa-org The upgrade from 4.0.6 is in the staging area, which means it's a test environment. Login see hidden content

After that the website appears with a few quirks. We spent several hours trying to solve the problem, also deleted the Custom CSS code completely in between. Nothing helped.

The following error occur: In the mobile version the wrong logo is shown. The correct logo is the lower one as shown here: https://prnt.sc/zorOh_boVjZk This is used in the productive website. See screenshot: https://prnt.sc/Y5kk_g-I6D14 After the upgrade to Joomla 4.0.6 the wrong logo is shown: https://prnt.sc/-Hx8K9SoFHrZ

Thanks. Juergen

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11 Answers
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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #61690

Please clean your mobile browser cache and check again.

Screenshot_2022-03-14-19-28-47-159_com.android.chrome.jpg

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #61402

Hi there,

Thanks for contacting us. Sorry for the inconvenience. First security option doesn't work for me. Will you please check your end and let me know. Thanks

-Thanks

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JB
Juergen Baisch
Accepted Answer
3 years ago #61440

Hi there,

I have just checked it by logging in. It is working. Your collegues have used itsuccessfully for another problem, too.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #61618

Please check now. Thanks

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JB
Juergen Baisch
Accepted Answer
3 years ago #61648

Sorry. Now there are 2 logos as after the upgrade from Joomla 3.10.5 to 4.0.6: https://prnt.sc/eKwZmuLRkZHL

The custom css code from your collegue toi avoid to logos is here: https://www.joomshaper.com/forum/question/12499#qa-answer-60851

Please check on your mobile if it is okay or not. It saves time.

FYI: the website https://water-for-africa.org/en/ is the productive website using Joomla 3.10.5. There you can check how the logo mobile version should be.

Thanks.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #61660

Please clean Joomla cache and check agaon. Thanks

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JB
Juergen Baisch
Accepted Answer
3 years ago #61664

I have cleaned the Joomla cache. There is no change.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #61682

Screenshot_2022-03-14-19-16-57-005_com.android.chrome.jpg

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JB
Juergen Baisch
Accepted Answer
3 years ago #61688

? Your mobile screenshot is showing 2 logos.

The correct mobile version has to be like this: https://prnt.sc/mLhl-PNqqZfB It is from the productive website https://water-for-africa.org/en/

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JB
Juergen Baisch
Accepted Answer
3 years ago #61696

Thank you very much! It works now . I have added your custom css code changes to the other language templates.

Juergen

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #61782

You are most welcome. Will you please spend some to write a review about our product and support quality? 

https://extensions.joomla.org/extension/sp-page-builder/

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