Hi Team,
I am using SP Page builder. After submitting the form, nothing happens visually. Button with loading icon shows. Help me find a solution.
Thank you.
Solved
SP Page Builder
Contact form Not working
Accepted answer
Marked as the solution
Toufiq Senior Staff
Does solve your issue?
19 more replies
Toufiq Senior Staff
Hi there,
Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon.
-Thanks
CHG IT Consultancy Private Limited Asked this
Hi Team,
You cannot acces our admin because its producted with VPN.
So current version is below 3.8.3
SP Page Builder Prohttps://www.joomshaper.com/updates/com-sp-page-builder-pro.xml
Administrator Component > Current version 3.8.3 > 3.8.6
OR Can i update the SP Page builder ? please let me k now.
Toufiq Senior Staff
Did you use ajex contact form or form builder addon?
CHG IT Consultancy Private Limited Asked this
Hi Team, We have used form builder addon. It was working fine before.. but now not working.
Toufiq Senior Staff
Please share a screenshot email template area.
CHG IT Consultancy Private Limited Asked this
Dear Team,
Please check the attached screen shot.
Toufiq Senior Staff
And make sure that your mail function works. You can test it from global settings server tab. Thanks
CHG IT Consultancy Private Limited Asked this
Hi Team,
I have used SMTP Server settings and it was working on the admin page. but when I try to fill out the form and submit the form not work. But it was working before when I submit the form. And I have followed your steps but not working. Please help me to sort this out.
Our Link Look Like : http://27.93.201.169/ (With VPN)
Toufiq Senior Staff
How to open your URL? Any guideline?
CHG IT Consultancy Private Limited Asked this
Hi Toufiq,
Sorry for access our site. I have raised support tp our team regarding access.
I just used empty form and submit without required field. And the error showing like below: 
Toufiq Senior Staff
Can you give me a backup of your site using akeeba backup?
https://drive.google.com/file/d/1HwEmKAzw-uVWQHdASGHU31nJaJKBSR56/view
CHG IT Consultancy Private Limited Asked this
Hi Toufiq,
Will give u the backup soon.
One more point here, our php version is 8.0.13. Is that Fine with the version. please check the screen shot
Toufiq Senior Staff
Try to use PHP 7.4 instead of PHP 8.
CHG IT Consultancy Private Limited Asked this
Dear Toufiq,
We will check and let you know.
Thank you
CHG IT Consultancy Private Limited Asked this
Dear Toufiq,
Please let me know the highest PHP version for SP Page Builder. Can SP Page Builder support PHP 8.0
Thank you
Toufiq Senior Staff
Page Builder is not ready for the PHP 8.0
CHG IT Consultancy Private Limited Asked this
Dear Toufiq,
Thanks for sharing the information.
CHG IT Consultancy Private Limited Asked this
Dear Team.
Yes . Working fine now.
Thank you.
Toufiq Senior Staff
You are most welcome. Will you please spend some to write a review about our product and support quality?
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