Hi there!

Sorry for your issue.

What happens when you try to create article, please? Is there any error appears on your console that time?

Would you please give me screenshot/screencast illustrating the whole thing?

Best Regards

Thank you, Rashida As a hidden content I enclose a Onedrive file with password. I hope all that is necessary to understand the issue is mentioned in this file. Otherwise please let me know. Kind regards Gabrielle

Re your email of Thu 7th, 16:12 CEST Sorry I was not aware that you would get any text in German. This mail must have been sent by the system in Joomla. You can ignore it. The user name and the password mentioned in the file that I deposited in Onedrive are the valid ones (User name and password for this Onedrive file mentioned in the hidden content from my last answer). I have tried to translate anything you need to know in my file on Onedrive. However, if you need the Joomla backend editor and/or frontend editor to be in English, I would have to find out first where I can change from German to English. Kind regards Gabrielle

Hi there!

Sorry for the delay.

For some reason, I could not access the administrator URL, that you have shared.

However, would you please follow the documentation below to see if it helps?

https://www.joomshaper.com/documentation/helix-framework/helix-ultimate-2/troubleshooting-faq#i-cannot-edit-articles-anymore-buttons-are-not-active

Best Regards

Thank you, I could solve the issue with this information. There was a problem with the J2Store Configuartion. Kind regards

Really glad that you have made it:)

Happy to help!