500 Icon::email Not Found
Dayle Lunn
I've been asked to post this again by admin so here goes.
I was getting the following icon::print_popup not found 500 error when trying to view any article on Yamas template.
I was advised on your forum to check this thread https://www.joomshaper.com/forum/question/10628 which I did. The solution provided meant that the icon::print_popup not found 500 went away BUT I had a different error
500 icon::email not found
I can see of the thread above that your support staff resolved this issue for the user that posted, but he does not state how to fix it, he was given credentials for the website in question and resolved it for them. Is it possible that someone (Toufiq?) could do this for me if I provided you with credientials.
I really need this sorting out urgently :(
Toufiq
Accepted AnswerHi there,
Thanks for contacting us. Sorry for the inconvenience. Please check now.
-Thanks
Toufiq
Accepted AnswerYou are most welcome. Will you please spend some to write a review about our product and support quality?
Vijant Attila
Accepted AnswerHello there,
I have exactly the same situation which Dayle wrote about, also did the same steps, but still have 500 icon::email not found. Would you please check it and give the instructions how to solve it if it occures in the future again?
Thank you in advance.
Vijant Attila
Accepted AnswerToufiq, It works fine, thanks for your quickness. Is it possible to know the solution?
Toufiq
Accepted AnswerThe Joomla 4 doesn't support the print icon. That's the problem occurred. I just removed the code of print icon. Thanks
Toufiq
Accepted AnswerYou are most welcome & Thanks. Please close the forum post and please spend some to write a review about our product and support quality .
Martin Seidl
Accepted AnswerHi Touffic have same issue with your luxyort template: print icon not found, but what to do I dont know....see https://j414.psychoanalyse-muenchen.de/
Toufiq
Accepted Answer@Martin Seid Will you please provide me the Joomla administrator access to check the issue?
Sergio Malacrida
Accepted AnswerHello Toufiq, same problem here. I send you the admin. Thank you very much :-). maybe possible the know where is the problem about?
Ofi Khan
Accepted AnswerHello Sergio Malacrida
Please remove your credentials and do not share sensitive information on other's post. It is visible to the post owner.
I have fixed your issue. Please check your site.
Best regards
Sergio Malacrida
Accepted AnswerHello Ofi Khan, T hank you very much for the very fast help, and yes i will dothanks alot an greatings from switzerland
Ofi Khan
Accepted AnswerYou are welcome 😊
I have a humble request. It would be very kind of you if you can manage some moment to give us feedback on
This will inspire us to improve.