Hello there

Thanks for contacting with us and please take our sincere apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials.

Best regards

Thank you for your quick reply. In the Hidden Content Box I indicated the requested data. Kind Regards

Problem solved. I was wrong to enter the license number. I thank you anyway for your assistance. Kind Regards

Hello there

We are glad that you have found the right license key. We were going to ask you to input the license key that is located in your dashboard.

-Regards

Hi, unfortunately, this afternoon I could no longer import the pages and pages I had imported this morning they disappeared. Only the title remained. I deleted the cache, I tried with several browsers. I don't understand what could be successful.

Hello there

Please take my sincere apology. Would you mind to check your username abd password again. I can't login to your site.https://prnt.sc/6xtDxV_uMGN3

-Regards

Hi, Here are the required data

Hello there

Please take our sincere apology. Please disable the mod_security from hosting and let us know.

-Regards

Hi, Thanks for the reply. Please explain to me where to find and then disable the mod_security. Kind regards

Hello there

You need to contact your hosting provider.

-Regards

Hi, mod_security is activated in default. Unfortunately is not possible to deactivate mod_security, the parameter is global for the server in which my site is hosted. Kind regards

Hello there

Please take our sincere apology. You can disable the mod_security for a while. After importing the pages, you can enable it again.

-Regards

Hi, Thank you for the answer. I also manage other sites on the same hosting and the import of pages does not give me any problem without having to disable anything. Best regards