Import pages

Anne Staff

4 years ago

Hello there

Thanks for contacting with us and please take our sincere apology for the inconvenience.
Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials.

Best regards

B

bigionline Asked this

4 years ago

Thank you for your quick reply.
In the Hidden Content Box I indicated the requested data.
Kind Regards

B

bigionline Asked this

4 years ago

Problem solved.
I was wrong to enter the license number.
I thank you anyway for your assistance.
Kind Regards

Anne Staff

4 years ago

Hello there

We are glad that you have found the right license key. We were going to ask you to input the license key that is located in your dashboard.

-Regards

B

bigionline Asked this

4 years ago

Hi,
unfortunately, this afternoon I could no longer import the pages and pages I had imported this morning they disappeared.
Only the title remained.
I deleted the cache, I tried with several browsers.
I don't understand what could be successful.

Anne Staff

4 years ago

Hello there

Please take my sincere apology. Would you mind to check your username abd password again. I can't login to your site.https://prnt.sc/6xtDxV_uMGN3

-Regards

B

bigionline Asked this

4 years ago

Hi,
Here are the required data

Anne Staff

4 years ago · edited

Hello there

Please take our sincere apology. Please disable the mod_security from hosting and let us know.

-Regards

B

bigionline Asked this

4 years ago

Hi,
Thanks for the reply.
Please explain to me where to find and then disable the mod_security.
Kind regards

Anne Staff

4 years ago

Hello there

You need to contact your hosting provider.

-Regards