Hello

Thank you for your query. Could you please provide your administrative access? Use the hidden mode to share the log in credentials. Also, can you please mention the name of the module?

hello. Thank for the reply. However, out server is not accessible from outside our network at the moment. please tell me if i can do something to resolve it myself.

Hello

My sincere apologies for the delay.

In that case, could you please share with me your backup zip file via Akeeba backup?

You can check out this blog link below for more information on Akeeba backup:

https://www.joomshaper.com/blog/backup-and-restore-your-joomla-site-with-akeeba-backup

hello. i have got the server accessibility fixed. please tell me, how can i make the footer fluid width. login details attached

why is noone answering this ?

Hello

I cannot log in with the credentials provided. Also, kindly note that this template (Flex) that you are using is not from JoomShaper. However you can use the css below, this should help you.

#sp-footer .container {
    width: 100% !important;
}