Hello

Thank you for your query.

Could you please provide your administrative access? Use the hidden mode to share the log in credentials.

Also, kindly provide a screenshot please highlighting the issue. That will be helpful.

Hello, please provide IP, need to allow via firewall

Hi,

1. In template Options - Advanced - SCSS - ON or OFF (depends how you have) -- Save
2. OR In template Options - Custom Code - Custom CSS - paste code

body {background: white;}

Hello, the advanced SCSS was on, have already turn off/on with no change. Will update the custom CSS.

2nd should help for sure.