Mobile Menu Missing After Updating Helix Ultimate To Version 2.2.2 - Question | JoomShaper
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Mobile Menu Missing After Updating Helix Ultimate To Version 2.2.2

MU

Mike Underwood

Helix Framework 1 day ago

Hi,

I have a site https://www.clayconews.com that I updated Helix Ultimate from 2.2.1 to 2.2.2 and the mobile menu disappeared. I chatted with support and it was recommended that I change the Template Setting Menu Type under Mega Menu, from Mega Menu to Mega Menu & Off-canvas. This had no impact on the mobile menu showing. I then had to roll back to 2.2.1 since it's a live site to get the mobile menu back. I have 2 site modules in position offcanvas and don't use a module for the desktop version of the site's menu.

Please let me know if you need any additional infomation to resvole this.

Thank you, Mike

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4 Answers
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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 day ago #212027

Hi Mike,

I know that people don't like read manuals anymore, but https://www.joomshaper.com/documentation/helix-framework/troubleshooting-faq#off-canvas-menu-icon-missing-on-the-right-side-in-joomla-6

there are two CSS hacks, one should help. If not, by now keep 2.2.1 and wait for 2.2.3

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MU
Mike Underwood
Accepted Answer
1 day ago #212029

Paul,

The site is Joomla 5.4.1, would that still apply or wait for 2.2.3?

Mike

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 day ago #212031

Joomla version doesn't matter, just try first.

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MU
Mike Underwood
Accepted Answer
1 day ago #212034

Paul,

I gave that a try put everything at the top and no luck, I then copied the media queries and put them towards the bottom also above the rest of my media queries and no luck with that either.

Mike

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