Helix 3 Website Inaccessible - Question | JoomShaper

Helix 3 Website Inaccessible

Roger

Roger

Helix Framework 1 year ago

Helix 3 website inaccessible:

Error message - "Attempt to modify property "shortcode_tags" on null

Also similar message on trying to access admin page.

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3 Answers
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 year ago #68992

Hi Roger,

check topic: https://forum.joomla.org/viewtopic.php?t=987386

and https://forum.joomla.org/viewtopic.php?t=988125


You forgot to tell you what have to done before issue. Maybe PHP version is set too high for installed plugins. PHP 8 may cause problems, set to PHP 7.3/7.4 for testing period.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 year ago #68996

In near future you should consider template migration/switch from old Helix3 into Helix Ultimate.

Yes, this same custom.css (if you used) can be used again.

Helix Ultimate is more PHP 8 friendly.

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Roger
Roger
Accepted Answer
1 year ago #69000

Thank you so much Paul. Swapped back to PHP 7.4 and site now working. MY other site is Helix Ultimate and happy on PHP 8.1. Is there a way to set PHP versions individually for multiple sites on same host. As the GUI on my CPanel seems to swap it for all websites..?

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