Update Changes The Layout - Question | JoomShaper
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Update Changes The Layout

JL

Josef Langenegger

Helix Framework 1 year ago

Hi About since update 2.0.7 the layout of my page is changed after each update. See enclosures 1 and 2 (1 is correct 2 after update). Only when I load the folder "shaper_helixultimate" back into the templates the layout is correct again.

Why is this? What is your solution?

Best regards

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Website
https://www.langeneggers.ch
5 Answers
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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #69585

Hi,

Thanks for contcating us. Did you fix the issue? It seems ok on my end.

Screenshot 2022-05-23 at 3.36.19 PM.png

-Regards.

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JL
Josef Langenegger
Accepted Answer
1 year ago #69675

Yes, I replaced the folder "shaper_helixultimate" with the previous version and fixed the error. But I have to do that after every update. I am certainly not interested in that. I have noticed that with each update, among other things, the file "default.css" is overwritten. There are then the strange colors contained.

Regards

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #69729

Glad to know that it is fixed now. And yes it needs to do overwritten. You can now close this post by accepting the answer.

Thank you.

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JL
Josef Langenegger
Accepted Answer
1 year ago #69764

"You can now close this post by accepting the answer." Are you serious? It's hardly the solution that every time I update, I have to reinstall the template.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #69890

Apology for the inconvenience. I have noted it down and send our DEV team.Hopefully this type of issues will be fixed soon. Till then apply this process.

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