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admin articles save | save & close | save & new buttons not working

Asked by Ephraim Mwaura 4 years ago Last activity 4 years ago

Am having an issue with my website with joomshaper helix ultimate
The joomla admin articles save | save & close | save & new buttons are not working
Also under the components the Helix Ultimate is not opening just showing
404 Component not found.

Accepted answer

Marked as the solution
Toufiq Senior Staff
4 years ago

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Disable the j2store extension and check again.

-Thanks

2 more replies

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Ephraim Mwaura Asked this
4 years ago

Hello Toufiq,

Thank you very much. I have disabled j2store extension and the save buttons are now working well.

The only issue remaining in component Helix Ultimate still shows 404 Component not found error message.

Toufiq Senior Staff
4 years ago

The only issue remaining in component Helix Ultimate still shows 404 Component not found error message.

Ignore this issue and cause, the Helix Ultimate should not display under the component. If you give me database access, I will solve your issue to remove under the component.

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