Clear Cache Not Work For Update License Key In SP Page Builder Pro - Question | JoomShaper
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Clear Cache Not Work For Update License Key In SP Page Builder Pro

JL

Johnny Lau

SP Page Builder 3 years ago

Hi,

I had tried to add and remove my email and license key in Option.But I still using Pro version after clear cache on browser and other new browser.

Any Idea?

Thanks

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5 Answers
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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #70714

Hi Johnny,

sorry but I don't understand, why you want to add license key and then remove it?

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JL
Johnny Lau
Accepted Answer
3 years ago #70715

I removed trial version and install the Pro version. But I can't use the Blocks in Pro version.So I try to remove my email and license key with Clear Cache browser. However,the Sp Page Builder still keeping in Pro version(No Change).

https://www.dropbox.com/s/fhvtrg0cjdkcr14/Screen%20Shot%2006-01-22%20at%2002.08%20PM.JPG?dl=0

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #70716

Thx for login details. I see now.

Anyway I was able to change e-mail after a while, maybe it was sort of database caching from your server.

Now please add license key from JoomShaper Dashboard then click Save - if used e-mail is OK.

In case of problems let me know.

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JL
Johnny Lau
Accepted Answer
3 years ago #70717

It works now.Thanks

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #70718

You're welcome. Hopefully nothing was broken this time.

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