Hello,
We have made all the updates of the website https://tanidisit.website/. We use the Qubic template in version 2.5.7.
When we refresh the browser in every page, we display a white page with the following message.
.transition is undefined: failed at .transition(400ms); /var/www/vhosts/tanidisit.website/httpdocs/templates/shaper_qubic/less/presets.less on line 493
Could you help us?
Thank you.
Hi there!
Sorry for the inconvenience!
Please go to Extensions>Templates>Styles> Click on your current default template name then choose Template Options > Advanced > Compile Less to CSS Set it OFF if is ON.
I hope this will solve the issue for you!
Best Regards
Thank you very much. The issue has been resolved.
There was another problem with my SP Simple Portfolio update. In this page https://tanidisit.website/portfolio but also on the home page appeared gaps that did not exist below each line of images as shown in the image I am sending you.
Could you help us?
Thank you.
Also the icons do not appear in the main menu as shown in the image of the following link.
https://snipboard.io/LuOBfE.jpg
Hi there!
The icon disappear issue will be solved with the following code I hope:
.sp-megamenu-parent .sp-dropdown .sp-dropdown-items .sp-has-child>a:after {
font-family: 'Font Awesome 5 Free';
font-weight: 600;
}Please put this in your custom CSS of the Template Options.
Note: Path towards custom CSS(Joomla 3): Extensions>Templates>Styles> Click on your current default template name then choose Template Options. Then find custom CSS within the custom code.
However, if you have updated the system plugin of helix too, then it will be better to roll back to your last working backed up version of the site. The Qubic template does't get the compatibility update for new helix3 framework, and it may cause several inconsistancies as you are facing now.
Hope this helps!
Best Regards
Hi,
Thank you very much. The issue with Font Awesome Icon in dropdown menu has been resolved.
Can you answer me about the other problem we have?
There was another problem with my SP Simple Portfolio update. In this page https://tanidisit.website/portfolio but also on the home page appeared gaps that did not exist below each line of images as shown in the image I am sending you.
Could you help us? Thank you.
Hello,
I wanted to ask if you have seen the problem I have described to you in the previous message I sent you. It is very important for us that the page that presents the projects of our business works properly.
At the moment it has a serious problem as shown in the image https://prnt.sc/13UC25v_wFSA I am sending you. The problem was observed after the update we made to the extension and the template.
Please help us find a solution.
Thanks.