Finion Image Changes - Question | JoomShaper
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Finion Image Changes

MH

Michael Hrynewich

Template 3 years ago

Hello, I am unable to change any of the background images on the Services page default or classic. Nor can I change the anything on the Financial Services carosel on the Home page. When I try to edit the Home page the carosel is unavailable to edit.

Please let me know if you need access and what I can do to correct this issue.

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8 Answers
MH
Michael Hrynewich
Accepted Answer
3 years ago #71120

Site Access Provided to support

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 3 years ago #71167

HI,

Thanks for contacting us, It seems ok on my end. I have created a new one and ot seems ok.See the screenshot below:

https://prnt.sc/2iJWsr-F7SXK

You can create a new one and try again.

-Regards.

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MH
Michael Hrynewich
Accepted Answer
3 years ago #71275

The caroursel images do work. The issue I'm having is the "Finatic Services" in the Sp Page Builder Module. This cannot be edited on the Home page when using the Frontend Editor nor can the images be changed when I navigate to the Services > Default page.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 3 years ago #71324

Could you please give me a screen video of your issue? Its easy for me to understand.

Thanks.

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MH
Michael Hrynewich
Accepted Answer
3 years ago #71439

I also replied to the email you sent.

https://vimeo.com/718084822/c0f648fe07

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #71543

Hello Michael Hrynewich

Your live page issue is fixed. Just update SP Page Builder Pro and frontend editor issue will be solved.

Best regards

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MH
Michael Hrynewich
Accepted Answer
3 years ago #71566

Ofi, I sent this by replying to your email: Khan, I have tried to update Sp Page Builder Pro, however, I am getting an error: danger Failed to download package. Download it and install manually from https://www.joomshaper.com/index.php?option=com_product&task=download.download&product=extension&id=37&sub=1.

When I follow the link this is the error: Access to www.joomshaper.com was denied

Could you complete the update?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #71607

I could not because you have set the limitation for uploading files more than 2MB. Download SP Page Builder latest version from our site and then install it on yours. Hopefully, it will be okay. I have checked on my localhost and it works fine there.

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