Cant See Section And Template - Question | JoomShaper
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Cant See Section And Template

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Frédéric Bianchi

SP Page Builder 3 years ago

Hi, I cant see section or template in the editor. "Template not found" if i click on. And no pre-build section found.

I have a Agency licence. So have i to buy the Developper to see and add it ?

Regards

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7 Answers
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Frédéric Bianchi
Accepted Answer
3 years ago #71834

It is OK now. That was just because allow_url_fopen was not activate. Noe all is fine. Regards

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 3 years ago #71755

Hi,

Thanks for contacting us. ​First you have to download SP Page Builder Pro from here https://www.joomshaper.com/downloads/extension

​Then you have to install it. Go to administrator-->extension-->install

​After that you have to active it.Input your email and license key to SP Page Builder -> Pages -> Option (on the right) -> License & Update (input your email and license key) -> Save and Close.Your License Key is located in your Dashboard.

​Then Clear Joomla and Browser cache.Now check and let me know please.

-Regards.

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Frédéric Bianchi
Accepted Answer
3 years ago #71769

Hi,

Thank you, that what i did before (and tryed again). But nothing change.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 3 years ago #71787

Sorry for the inconvenience. Please disable the rocket_loader from your cloudflare or disable the mod_secuirty from your hosting server. Then check again.

-Thanks

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Frédéric Bianchi
Accepted Answer
3 years ago #71824

Sorry, but i dont know what i have to do ? And i dont thing that desactivate a thing like mod_serurity is a good idea...

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Frédéric Bianchi
Accepted Answer
3 years ago #71825

I cant desactivate mod_security on my server. It is not possible (from my host).

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 3 years ago #71917

Glad to know that it is fixed now.

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