Error 500 in SP Page Builder - Arino Tempalte. - Forum | JoomShaper
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Error 500 in SP Page Builder - Arino Tempalte.

Asked by Esteban 4 years ago Last activity 4 years ago

Dear Team
I have downloaded and installed the Arino template with J2Store.
The problem I have is that a 500 error occurs when I want to make a change to the SP Page Builder pages.

For example, if I go to SP Page Builder -> Home Default and I try to make some modification, when I save the page it doesn't save and it hangs.

In the console:

POST https://neumaticosdelsur.ar/j2/administrator/index.php?option=com_sppagebuilder&task=page.apply
[HTTP/2 500 Internal Server Error 1488ms]

After seeing that, I updated Joomla to the latest version and SP Page Builder to the latest version, but the same thing still happens to me.

7 replies

Toufiq Senior Staff

Hi there,

Thanks for contacting us. Sorry for the inconvenience. I think your hosting server blocked to load page builder resources.

  1. Disable rocket_loader if you use cloudflare.
  2. Disable mod_security from hosting provider.

-Thanks

Esteban Asked this

tanks a lot!

Toufiq Senior Staff

Does solved your issue?

Esteban Asked this

Yes, Im not using cloudflare, the i checkk mod_security in my hosting.
Your help was very helpful

Toufiq Senior Staff

Does solved your issue?

Esteban Asked this

Yes, sorry for my english, its working perfect now

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