Header Disappeared When Renaming - Question | JoomShaper
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Header Disappeared When Renaming

D

Dweeze

Template 3 years ago

I have renamed the Finion template as in your article: https://www.joomshaper.com/documentation/helix-framework/helix3/how-to-rename-helix3-template

But after that the header has disappeared. Any suggestions on what could have gone wrong?

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17 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #74233

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

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D
Dweeze
Accepted Answer
3 years ago #74240

Thanks, details below

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #74355

Username and password do not match or you do not have an account yet.

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D
Dweeze
Accepted Answer
3 years ago #74362

Sorry, please try again now it´s activated!

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #74378

Please check now. Thanks

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D
Dweeze
Accepted Answer
3 years ago #74380

Thanks, working fine. Can you please give me an update of the changes you made?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #74384

Exported JSON file from Finion template then I have imported the JSON file on your template. Thanks

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D
Dweeze
Accepted Answer
3 years ago #74385

Ok, mission accomplished. Thanks!

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #74413

You are most welcome. Will you please spend some to write a review about our product and support quality? 

https://extensions.joomla.org/extension/sp-page-builder/

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D
Dweeze
Accepted Answer
3 years ago #74438

But now I can´t change the settings of the template. Save has no effect. If I change style & save, nothing happens..

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #74441

https://prnt.sc/Cx1b_fTzW7mW

Save function works fine without having any problem.

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D
Dweeze
Accepted Answer
3 years ago #74453

Strange because no changes I make appears. If I change the logo, size of the logo, change style, change contact mail or phone. Cleaned all caches and tried Firefox, Chrome & Safari. No changes appears.

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D
Dweeze
Accepted Answer
3 years ago #74454

The site says the changes are made (the green Save box shows) but no changes are done.

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D
Dweeze
Accepted Answer
3 years ago #74523

I re-installed the template from scratch and it´s seems to be working now

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #74540

Glad to know that your problem has been solved. Thanks

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D
Dweeze
Accepted Answer
3 years ago #74845

Thanks!

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #74923

You are most welcome :)

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