Flipboxes Not Working After Joomla Update - Question | JoomShaper
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Flipboxes Not Working After Joomla Update

K

kweb

SP Page Builder 3 years ago

Hi there, I have a problem regarding flip box addon and joomla update.

Every time I do a joomla update (and I also update all extensions in this work process) the flip boxes are not turning any more. I have updated to the latest Joomla version and as you can see - nothing is happening any more:

https://jump-wa-fkb.de/

Its this section here:

https://ibb.co/DCLfR2q

The problem is solved when I reinstall the SPPB - but that cannot be the solution for all the time. I did not reinstall the page builder yet so you can see the problem "in action" on my site. I hope you can help quick.

Thanks, kweb

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5 Answers
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Anne
Anne
Accepted Answer
Support Agent 3 years ago #74316

Hello there,

Thanks for contacting us. After the joomla update for some reason your sp pager builder pro is going back to sp page lite form. That's why the issue is happening and resolved again when you install the sp page builder pro. Please clear the joomla and browser cache after update. I will inform the Developer team about it.

-Regards

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K
kweb
Accepted Answer
3 years ago #74553

Hi, well okay - will get notified somehow?

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K
kweb
Accepted Answer
3 years ago #75863

Hello, the problem is still occuring. What do I have to do in the future?

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Anne
Anne
Accepted Answer
Support Agent 3 years ago #75902

Hello there,

Please take our sincere apology. Is the problem occuring after installing the sp page builder pro?

-Regards

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K
kweb
Accepted Answer
3 years ago #78106

No the problem is occuring when I do a Joomla Update

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