Module is Empty After Saving - Question | JoomShaper
Black Friday sale is live with flat 50% OFF. Sale ends soon! Grab your deal now!

Module is Empty After Saving

KB

Kamels B.V.

SP Page Builder 3 years ago

Hi, I'm editing a module in Joomla! 4.1.5 (SPPB 3.8.7). When I click save, the module suddenly is empty. I've tried changing the default text editor (TinyMCE, Codemirror and None) and I've changed PHP version (7.4 and 8.0). Nothing works. The only thing that works is creating the module, exporting en than saving the code directly in the database via PhpMyAdmin. Component Pages do work and cache is disabled.

0
14 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #75476

Module is working good. I can edit the modules and save the changes. Please check by yourself now.

0
KB
Kamels B.V.
Accepted Answer
3 years ago #75189

I've already reinstalled PageBuilder.

0
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #75190

Hello Kamels B.V.

Please download SP Page Builder latest version from the site and install again. Hopefully, the issue will be solved.

Best regards

0
KB
Kamels B.V.
Accepted Answer
3 years ago #75193

I've already reinstalled PageBuilder.

0
KB
Kamels B.V.
Accepted Answer
3 years ago #75278

Hi,

Can someone please follow-up?

0
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #75289

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

0
KB
Kamels B.V.
Accepted Answer
3 years ago #75292

See hidden content

0
KB
Kamels B.V.
Accepted Answer
3 years ago #75442

Can I get a follow-up please? I'm a professional and waiting for days for support doesn't really fit in our workflow...

0
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #75467

I can't check your administrator. Stuck at this page. Please fix it.

https://prnt.sc/8CN6ICZrzd6u

0
KB
Kamels B.V.
Accepted Answer
3 years ago #75472

2FA disabled

0
KB
Kamels B.V.
Accepted Answer
3 years ago #75479

Yes, it's working for me too now. Did you change anything?

0
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #75485

No, I did not change anything. I just checked and it worked.

0
KB
Kamels B.V.
Accepted Answer
3 years ago #75564

That is strange. I emptied sitecache and browsercache, so it shouldn't be a caching problem. Anyway, I'm happy it's working again. Thank you.

0
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #75567

You are welcome 😊

0