HELIX ULTIMATE - Forum | JoomShaper
Staff replied Helix Framework

HELIX ULTIMATE

Asked by Danilo 4 years ago Last activity 4 years ago

Hi!
I installed joomla on a new database and the pagebuilder pro. Everything OK.
After that, I have installed Helix Ultimate latest version. The site refers to ERROR 500. Even reassigning the Cassiopeia template everything remains in error 500. The only thing that fixes everything, is to uninstall the Helix Ultimat 2 template. Could you help me? Thank you

1 reply

Paul Frankowski Senior Staff

Hi,

  1. PHP 8.1 - is not supported - you can use only PHP 7.4 or PHP 8.0.x

  2. We noticed that in some servers Helix Ultimate 2.0.10 doesn't work well, so please use older HU 2.0.9 you can download from here

     https://ufile.io/t5icgjm0

it should work without Error 500 on Joomla 4.1.5

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