I wish to create folder for image, and already turn on the "fileinfo" option on cpanel. But it still dosen't works, it shows nothing after I click the "Create New Folder" button. any solution or other way to organize images by folder?
thanks.
Staff replied
SP Page Builder
fail to create image folder
5 replies
Ofi Khan Staff
Hello su
I have checked your site. You are using a third-party template. This issue does not belong to SP Page Builder. Please contact your template provider for support.
Best regards
su Asked this
I can't get it. the image folder counldn't work because of JA template? but JCE works fine, smartsldier works fine. But SP Page Builder Pro - Media cannot create image folder?
Ofi Khan Staff
Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.
su Asked this
okey!
Ofi Khan Staff
I have taken an Akeeba Backup but could not download it. I do not know what is the issue. Could you please download the latest backup and share via any drive?
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