Sorry, There was A Problem We Could Not Recover Form - Question | JoomShaper
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Sorry, There was A Problem We Could Not Recover Form

LC

Limo Comunicazione

Helix Framework 3 years ago

Hi, i installed joomla4, sppagebuilder and helix ultimate. If I set helix as the default, site responses (img1.png) https://ibb.co/1JZRBJz: "sorry, there was a problem we could not recover form"

if i set cassiopea as the default, there isnt't problems and it works (img2.png) https://ibb.co/rHTd803.

more:

If I try to set helix, it gives me the following message (img3.png) https://ibb.co/zXtWfTX: "InvalidArgumentException: Please specify a valid response format, other than that of HTML, such as json, raw, debug, etc."

thanks for your help

https://www.studiolegaleruggerinuvolin.it/

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13 Answers
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #75710

Besides you have there Helix Ultimate 2.0.10 and works without any 500 error

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #75695

Ciao,

  1. Uninstall Helix and install it again.

  2. Change PHP version to 8.0.x ! PHP 8.1 is not fully supported.

  3. If above step will not help, please use older HU 2.0.9 version

     ufile.io/t5icgjm0

it should work without Error 500 on Joomla 4.1.5. Then wait for HU 2.0.11 update!

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #75696

I have request for you...

Can you create a test subdomain with installed Joomla 4.1.5 and Helix Ultimate 2.0.10 and share access to it, we want to make some tests. Becuase we cannot reproduce that error on our 5 servers that we have access. So we have find out what PHP setting makes that mess. Thx

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LC
Limo Comunicazione
Accepted Answer
3 years ago #75701

it works! thank you

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #75705

Ufff...

If possible please make for us testing website. It will help you and other users.

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LC
Limo Comunicazione
Accepted Answer
3 years ago #75707

i sent you credential

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #75708

Thanks,

but this is your site, not testing subdomain - or we can play on there for 48h ?

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LC
Limo Comunicazione
Accepted Answer
3 years ago #75711

i'm going to make a testing area for you.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #75713

Before sharing access to subdomain - please check if you really have Error500 there with Helix Ultimate 2.0.10 (+ SPPB)

;)

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LC
Limo Comunicazione
Accepted Answer
3 years ago #75714

now it works. maybe it was a termporary error. i set php from 7.4 to 8.0. do you want yet testing area?

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #75715

if you don't have any error on PHP 8.0 - not really.

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LC
Limo Comunicazione
Accepted Answer
3 years ago #75716

ok. thank you

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #75719

I thank you too.

Have a nice day.

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