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Form builders is not working in my website

Asked by JUAN DIEGO OROZCO 2 years ago Last activity 2 years ago

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JUAN DIEGO OROZCO Asked this
2 years ago · edited

Hello Toufiq.

I could not replicate the message that you enclosed. Although, What does the TMP route have to do with the SMTP configuration?

I could solve it, I adjust the SSL SMTP port. The case can be closed.

Best regards,

Juan Diego Orozco Gómez

Toufiq Senior Staff

Thank you for your update.

I'm glad to hear you were able to resolve the issue by adjusting the SSL SMTP port. The TMP route was likely mentioned in error, as it should not affect the SMTP configuration.

If you encounter any other issues, please feel free to reach out.

Best regards,
Toufiq

2 more replies

Toufiq Senior Staff

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.

I appreciate your cooperation and will ensure to get back to you as soon as possible.

Best regards,

Toufiqur Rahman (Team Lead, Support)

JUAN DIEGO OROZCO Asked this
2 years ago · edited

Hello Toufiq.

Thank you for your answer.

I sent you the credentiales requested.

Best regards.

Juan Diego Orozco

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