Form Builders is Not Working In My Website - Question | JoomShaper

Form Builders is Not Working In My Website

JO

JUAN DIEGO OROZCO

SP Page Builder 1 year ago

I'd configured the form builder in my website https://itbs-co.com/vtoujoursuat/index.php?option=com_sppagebuilder&view=page&id=84 with the following information

  1. Global configuration https://prnt.sc/vOruW3XnljeP
  2. Form Builder https://prnt.sc/iTsEoazNESjp

Someone can help me with it?

Best regards,

Juan Diego Orozco

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5 Answers
JO
JUAN DIEGO OROZCO
Accepted Answer
1 year ago #163861

Hello Toufiq.

I could not replicate the message that you enclosed. Although, What does the TMP route have to do with the SMTP configuration?

I could solve it, I adjust the SSL SMTP port. The case can be closed.

Best regards,

Juan Diego Orozco Gómez

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #163947

Thank you for your update.

I'm glad to hear you were able to resolve the issue by adjusting the SSL SMTP port. The TMP route was likely mentioned in error, as it should not affect the SMTP configuration.

If you encounter any other issues, please feel free to reach out.

Best regards, Toufiq

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #163521

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.

I appreciate your cooperation and will ensure to get back to you as soon as possible.

Best regards,

Toufiqur Rahman (Team Lead, Support)

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JO
JUAN DIEGO OROZCO
Accepted Answer
1 year ago #163603

Hello Toufiq.

Thank you for your answer.

I sent you the credentiales requested.

Best regards.

Juan Diego Orozco

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #163757

Fix this issue first then let me know.

https://prnt.sc/FnVWYnwr-uSI

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