Contact Form on website not working. - Forum | JoomShaper
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Contact Form on website not working.

Asked by Martin 3 years ago Last activity 3 years ago

Hi, I have tested with PHP mailer, Sendmail and SMTP
Joomla ver 4.3.2
PHP ver 8.1
Pagebuilder Pro ver 5.0.1
Invisible captcha
Joomla test email work with SENDMAIL, PHP and SMTP function. Pagebuilder contact form "email sent failed", with or without captcha I have Joomla 3 sites with Pagebuilder 3 that works well. I have my own server with several clients.

www.rosehillcarwash.co.za

Accepted answer

Marked as the solution
Toufiq Senior Staff

Hi there,

I appreciate you reaching out. I sincerely apologize for this oversight. Download this patch and install this build.

-Thanks

Comunicante

Hi. I've just tried to send message from the Joomla native contact component, it works! So the contact addon has a problem. Can you help me, please?

7 more replies

Martin Asked this

Thank You, all working now

Holger Dexheimer

which patch you're talking about? I'm frustrated by the same issue but can't find any patch...

Martin Asked this

When I logged in the patch was in the hidden section

Toufiq Senior Staff

@Holger Dexheimer give me your email address. I will share with you. Thanks

Toufiq Senior Staff

Please check your email. Thanks

Holger Dexheimer

Hi Toufiq,

thanks a lot - finally it works. Thanks!

But...
Just installing the fix didn't solve the issue. I had to rebuild the form (100%-copy of the initial form) before getting it run.

Stefan Gros

Same here [email protected]

Toufiq Senior Staff

We will release it this week. Please wait until the release next version. Thanks

Martin Asked this

Thank You Toufiq for super service.

Toufiq Senior Staff

You are most welcome & Thanks

Comunicante

Hi. I have the same issue. Can someone tell me about this famous patch?

Martin Asked this

Just download the lastest Pro Version, it is in there.

Comunicante

I already have the latest Pro Version

Holger Dexheimer

have you tested the form using different emails?

Comunicante

Yes, I tested the form with 3 different emails

Comunicante

I've just tried to send message from the Joomla native contact component, it works! So the contact addon has a problem. Can you help me, please?

Martin Asked this

Check your Joomla version to be latest Joomla 4.x, also check your PHP version, I am running ver 8.1

Martin Asked this

Screenshot the error you get.

Comunicante

I have the latest joomla version. I think that if the Joomla native contact component works, it means that the contact addon has a problem.

Toufiq Senior Staff

Wait for the latest version 5.0.6 version. It will release today or tomorrow. Thanks

Comunicante

Sorry, Form Builder addon doesn't work. Contact Form addon works, but I need to use a builded contact form.

Toufiq Senior Staff

Did you see my previous reply?

Comunicante

Yes, I wanted to specify. Thanks.

Comunicante

Hi! I've just upload to the 5.0.6. version, but the contact form builder doesn't work, I can't still receive email. Only standard contact addon works. Any idea?

Toufiq Senior Staff

Will you please provide me the Joomla administrator access to check the issue?

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