Error with addon video - Forum | JoomShaper
Staff replied SP Page Builder

Error with addon video

Asked by Jürgen J. Fischer 4 years ago Last activity 4 years ago

Hi, I use Joomla 4, all updates are done.
I get errormessage with videos (mp4 with external url) -> https://contour.de/schmack
If I use YouTube, there is no error shown.

I do not exactly, how long the error is on the site, but I know, 6 months ago everything works without errors

7 replies

Ariba Staff

Hello

Apologies for your experience. Could you kindly share what kind of error are you facing? If you could send a screenshot, that would be helpful as well.

Jürgen J. Fischer Asked this

Hello

This is the error message / Video and link is working

Warning: Undefined array key "host" in /homepages/23/d437159102/htdocs/contour2022/components/com_sppagebuilder/addons/video/site.php on line 69

I use the addon 9times on the page and get 9 errormessages

Jürgen J. Fischer Asked this

Can you give me support please?

Jürgen J. Fischer Asked this

Why do you not answer to my question?

Jürgen J. Fischer Asked this

Please give me support as soon as possible. I need the page for my customers.

Ariba Staff

Hello

My sincere apologies for the delay. Our senior agent is looking into the issue and will respond as soon as possible. Thank you very much for your patience & cooperation.

Ofi Khan Staff

Hello Jürgen J. Fischer

Your given credentials do not match. Please check and share again so that I can check your issue.

Best regards

Log in to reply.