Hi there!

Sorry for the inconvenience.

Would you please turn off the preloader option from the Basic> Body of your Template Options?

Although it is working fine at my end with the Magnin template, but there might be an issue at your end!

https://prnt.sc/P16kaQ7iYajj

Best Regards

After turning off, the problem disappeared, but on some computers the slider does not work, I thought that the problem is due to the fact that there is an old computer with windows 7. However, the problem occurs on windows 11 pro so I do not know where to look for the cause?

Hello,

Sorry for the delay.

Have you cleared your Joomla and browser cache deeply, please? From when the issue appears? Was all okay before?

Best Regards

Yes, everything was done according to the recommendations, for this you need to solve this topic at this link

https://www.joomshaper.com/forum/question/16779#qa-answer-80609