ERROR: Templates not found. - Forum | JoomShaper
Solved SP Page Builder

ERROR: Templates not found.

Asked by Loida 4 years ago Last activity 4 years ago

Hello,

I'm using SP Page Buidler Pro 3.8.7; Joomla 4.1.5, Shaper_helixultimate 2.0.10. When I try to pull up SP templates, I get an overlay message that says: Templates not found.

My account is up to date. Any clue?

Thank you.

Lo

Accepted answer

Marked as the solution
Rashida Rahman Staff
4 years ago

Hi there!

Sorry for the inconvenience!

I will check with my team and get back to you once I have any information about it.

Best Regards

3 more replies

Oldest first Newest first Most helpful
Loida Asked this
4 years ago

Thank you Rashida. I can also note that every other function, such as editing a template I had downloaded and used, is working just fine. It's new access that just won't load.

I'm seeing this which may offer some clues:
Shaper_helixultimate Details and Files
Preview
2.0.10 Feb 2018
JoomShaper.com
[email protected]
http://www.joomshaper.com
16 Changes found

I hadn't created any overrides yet...should i do something here?
Loida Asked this
4 years ago

Hi Rashida,

It's suddenly working again. Nothing changed...maybe it was a cache issue. All looks okay now. Thank you.

Lo

Rashida Rahman Staff
4 years ago

Hello,

Thanks for your confirmation and you are always welcome:)

Best Regards

Log in to reply.